Who this applies to

The 7-Day Money Back Guarantee is available to buyers who purchase a vehicle from Gibbor Motors CC for cash and sign our 7-Day Trial Ownership Agreement at handover. It is a voluntary benefit we offer — it is not a right created by the Consumer Protection Act, the National Credit Act, or any other law, and a cash sale at our premises does not carry a statutory cooling-off period. We choose to offer it because we want you to feel sure about your decision.

If you're financing your purchase through a bank, a separate, similar arrangement applies — our 3-Day Trial Drive — with different mechanics because your finance documents are involved. Ask your salesperson which applies to you, or see the section below.

Before you can use the guarantee, we require:

• A valid roadworthy certificate for the vehicle, obtained by us before you take delivery. If you decline a roadworthy certificate or ask for delivery before one is ready, the 7-Day Trial is not available and the sale proceeds on standard terms without it.
• Completion of our Test Drive Experience before you buy — a minimum 20km test drive, plus a lift inspection at a certified workshop in your presence.
• A full digital Vehicle Condition Inspection Sheet, completed and reviewed with you before handover, recording every panel, tyre, and mechanical component. You'll get a copy by email.

How the 7 days work

Your trial period starts the moment you take delivery of the vehicle and ends at 17:00 on the seventh calendar day afterward.

To return the vehicle, you must:

1. Notify us in writing — WhatsApp to 062 167 2232 or email to admin@gibbormotors.co.za — before 12:00 noon on Day 7. Notice to any other number or address doesn't count. Keep proof it was delivered (WhatsApp double ticks or an email receipt).
2. Return the vehicle to our premises by 17:00 on Day 7, with all keys, documents, and accessories, clean and free of your belongings.

If you miss either deadline, the purchase becomes final and no refund is available after that point. We'll also try to reach you on Days 5, 6, and 7 as a courtesy reminder — but the deadlines above are what count, whether or not we reach you.

The mileage limit

If you return the vehicle: what you get back, and what's deducted

You'll receive the purchase price back, minus the following:

Normal wear consistent with the kilometres you drove isn't charged — only damage beyond that.

Refund payment: paid by EFT within 24 hours of us accepting the vehicle back, exclusively into the bank account confirmed by your stamped bank letter on file. We cannot pay a refund to a different account, a spouse's account, or any third party — this is a firm FICA requirement.

Accidents and total loss

If the vehicle is involved in a genuine accident during the trial — meaning a collision or incident that triggers an insurance claim, causes structural damage, deploys an airbag, or renders the vehicle unroadworthy — the sale becomes final immediately and no refund applies. Minor cosmetic damage under R5,000 to repair is still handled as a normal deduction under the return process above; above that amount, we may decline the return at our discretion.

If the vehicle is stolen or declared a total loss during the trial, the sale is final. You keep any insurance proceeds or the recovered vehicle.

What ends the guarantee immediately

Ownership, risk, and insurance during the trial

You own the vehicle and carry full risk (theft, accident, damage, loss) from the moment of handover — this doesn't change just because you're within your trial window. Insuring the vehicle is entirely your responsibility; we don't do it for you. For administrative reasons, the vehicle stays registered in Gibbor Motors' name until the trial ends or the sale is confirmed final — this is a paperwork convenience only and does not shift risk or liability back to us.

Your rights under the Consumer Protection Act

This guarantee is additional to your statutory rights, not a replacement for them. The CPA's six-month implied quality warranty applies regardless of whether you use the 7-day trial or not, and nothing in this guarantee limits it. If a defect was specifically disclosed to you on the Inspection Sheet and you accepted it, that specific disclosed item can't later be raised as a CPA quality claim — but anything not disclosed remains fully covered by your statutory rights.

Financing your purchase? The 3-Day Trial Drive

If you're buying through WesBank, MFC, ABSA Vehicle Finance, or another finance provider, you don't sign an Offer to Purchase or the 7-Day Trial Ownership Agreement with us in the same way — your agreement is with the bank. Instead, we offer a similar 3-Day Trial Drive: we hold your signed finance documents for 3 days before submitting them to the bank, giving you a short window to change your mind before the finance agreement becomes binding. It carries its own deposit, insurance, and tracking requirements. Ask your salesperson for the full 3-Day Trial Drive terms if this applies to you.

Disputes

If you disagree with a deduction or a decision under this guarantee, raise it with us in writing within 24 hours of receiving your Return Inspection Sheet. We'll always try to resolve things directly first. If we can't, either of us can refer the matter to an accredited mediator, then to the Motor Industry Ombudsman of South Africa (miosa.co.za), before either party goes to court.